Cisco CIUS Usability Report
When first looking at the Cisco CIUS, it’s easy to be disappointed. Unlike the weightless Samsung Galaxy Tab, the CIUS is compact, thick, and bulky. But after getting connected to our back end systems and handling it for a week, I am very impressed.
The email, calendar, and contact applications are exceptional. I have mine hooked into our Exchange server, and everything works perfectly. Emails are simple to review, and the interface layout is superior. All the meetings on my calendar appear exactly like they do on my Outlook client, with no additional meetings, no deleted meetings, and no confusing design.
Contacts are great. There is a fast search feature and all my Google contacts are sitting right there alongside my Exchange contacts. What is really cool is that the contacts are incorporated into the phone application, which is where the Cisco CIUS really starts to differentiate itself from other Android gadgets.
The Cisco CIUS is a complete Cisco phone. I have mine hooked into a Plantronics bluetooth headset, and have been operating it from home. I just validated the integrated Cisco AnyConnect client to our VPN service, and it pulled its profile from the Cisco Communications Manager server. The voice quality is also great – Cisco must have programmed some kind of processing precedence on the phone application.
It is a full 720p HD video conferencing endpoint as well. Outside callers, EX90 users, and Movi client users can reach me by dialing either my internal extension, or my URI, which is just my telephone number at my domain. I have also tried video calls over a 4G Verizon mobile hotspot connection. When utilizing that, the video codec switches to the lesser bandwidth Standard Definition immediately. Even when the video pixellates faintly, the voice stream on the video call is clear without alteration.
The Jabber and Webex clients come installed on the Cisco CIUS. They pulled up my accounts without any problem. The Jabber client is great for Instant Messaging and Presence now, and since everyone at my workplace uses Webex Connect, it is enjoyable to have this alternate communications path. Both clients are pretty basic for now, and I am excited for the improvements that are coming that will integrate voice and video into them.
The VMware View virtual desktop client is unexpectedly good. I expected that it would be difficult to use on a 7″ tablet, but it’s as easy to use as the same client on the Samsung Galaxy Tab. I believe the touchscreen is more responsive or precise on the CIUS, but I was able to simply review several different applications for information that I desired.
I have not used any games on this tablet yet, merely because this tablet is relevant to business. The Cisco design team clearly put some time and energy into programming the business applications to work well. I know there is a bunch of security stuff and app store control as well, but that has no bearing on usability.
The revisions I would like to see are around charging and battery life. The battery life is short, but part of that is because the tablet seems to be running all the time! If I don’t manually push the power button it will gladly chug away and drain the battery after a few hours. I would also like to see some little LED illuminate when the tablet is being charged.
The Cisco CIUS tablet is a really nice device. Even though the specs are basic, those don’t tell the true story about this tablet. What really sets this device head and shoulders above any other tablet in the marketplace is the rock solid implementation of the Cisco phone and the Cisco TelePresence video. All those applications put together have made this my preferred choice for the device that I reach for in my bag when I want to take care of business.
Specifications and Cisco CIUS price available from Cisco Gold Partners.