For a product reviews to be effective, it should cover the salient aspects of the purchase. This helps buyers to better know their options. We created a structured approach using 5 categories. Each category can earn 0 to 20 points. The categories we rate are as follows: Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. We then add up the total to give an overall rating. In this massage chair review we analyze the M-2 Orion Massage Chair from Omega Massage. This entry level lounger is in the price range of $1,500 and under.

Warranty & Customer Service: Warranty and customer service comes from the manufacturer of the massage chair. Warranty is important, since it protects the customer in the workmanship of the product. The other side of this is customer service. Customer service must solve issues one may have. With the M-2 Orion, Omega Massage covers 1 year on the frame, 6 months on parts, and 6 months labor and shipping for 6 months. For an entry level massage chair, Omega provides the most comprehensive warranty and exceeds the other manufacturers in this category. With the M-2 Orion, Omega provides strong warranty coverage. Now on the customer service side, Omega overall is responsive and competent. They have quick turnaround times when issues do arise. The M-2 Orion is an 18 in Warranty & Customer.

Comfort & Ergonomics: A massage chair needs to be designed to fit the body and provide comfort. The chair is a place of relaxation. One does not want to be pre-occupied with non-intuitive functions. Let us take a look at the Orion. The Orion has a remote control holder under the armrest which is very convenient. You can recline the chair from 115 degrees to 170 degrees. There is the calf massage built into the footrest. The leg rest can be extended 4 extra inches. This allows the calf massager to be adjusted to where you like. The Orion is pretty comfortable with fully padded side armrests, extra seat cushion. You also get a plush back pad with a detachable shoulder pillow. The M-2 earns a 17 in this category.

Ease of Use: How easy and intuitive is the use of a given product is another important area. Products need to be designed with the user in mind. The M-2 Orion shiatsu massage has a pretty simple controller. Just push the main power and select the auto massage to enjoy a massage. The M-2 comes with manual controls for the backrest and the footrest. The backrest and footrest are attached to a manual piston. When released, it raises the footrest or raises the chair back. The M-2 does the heavy lifting for you. The remote has 3 automatic programs and 3 manual programs with 3 back courses. The remote also controls the calf massage, seat vibration and seat massage. Omega creates a chair with features of a higher end massage chair while still providing an easy to use recliner. Our rating in this category is 19.

Key Features: What are the key features of the Orion M-2 massage chair? This chair comes with the very relaxing sway massage which is based on Hawaiian massage. Hawaiian massage is known for its flowing strokes and swaying motion. There is thorough back coverage with the back massage. The Sway massage penetrates deeper and deeper around the back. This massage chair recliner comes with an eight massage head system for the buttocks and thighs. These eight massage heads provide an invigorating massage. An extra seat cushion is provided to moderate the penetration of the seat massage. Coupled with vibration therapy in the seat, the M-2 has a very good seat massage. The Omega M-2 Orion earns an 18 for key features.

Massage Therapy: The massage therapy is what a massage chair is all about. How does the M-2 Orion rate? Let us find out. There are both automatic and manual massages to choose from. Select from 3 timed automatic massages of 5, 10 or 15 minutes in duration. There are 3 back course and 3 manual massages for your back. Manual massages performed by the Orion are Kneading, Swaying and Finger Press. The seat with its eight rotary massage heads really delivers thorough massage to the thighs and buttocks. If you do a lot of sitting, this chair relieves those aches and pains. The adjustable leg rest allows great targeting of the legs with the mechanical rollers. Adjust them to exactly where you need relief. We rate the M-2 an 18 for its massage therapy.

Overall, we are very impressed with the Omega M-2 Orion. Let us sum up all the categories. The M-2 scores an impressive 90/100. Some unique features are the Sway Massage and the full seat therapy. These are therapeutic and relieving massages that can penetrate deeply to relieve soreness. The manual controls are good. The hydraulic assist that omega uses to lift the leg rest and chair back work effectively. With Omega, the M-2 has terrific warranty coverage. If you are looking for a great entry level massage chair, the M-2 is one of your best bets. The Orion gives a full body massage that is thorough and invigorating.